Non-Performing Loan Servicing

We recover your receivables. Our fees are drawn from what we bring back — not from your budget.

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The problem we solve

Your recovery teams are overwhelmed, when they exist at all. Reminders go out when someone remembers. Payment promises obtained over the phone are recorded nowhere, so they are never followed up — and the debtor has worked it out: whoever does not chase systematically is the one who gets paid last. Hiring a dedicated team is expensive for an uncertain outcome. Litigation costs even more, for an outcome more uncertain still.

How we work

  1. Portfolio triage: we separate what is recoverable from what is not, and we tell you honestly.

  2. Systematic chasing protocol: every debtor followed up on a defined rhythm, across every channel, with no exception and no oversight.

  3. Payment-promise tracking: every commitment obtained is recorded and followed until it is honoured — or broken, which triggers the next step within hours.

  4. A one-page monthly report: how much recovered, how much promised, how much escalated. You open it, you know.

What you receive

  • A portfolio diagnostic: what is recoverable, what is not, and by which route

  • Amicable recovery operated continuously, without you having to hire

  • A monthly report: amounts recovered, promises outstanding, files escalated

  • No budget to release — fees are drawn from the amounts actually recovered

Frequently asked questions

AI Assistant — Mboa Make

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Our assistant qualifies your need in a few exchanges and guides you to the right contact.

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